MakeMyTrip Will Use Microsoft’s Generative AI for Voice-Assisted Bookings

MakeMyTrip Will Use Microsoft’s Generative AI for Voice-Assisted Bookings

Travel portal MakeMyTrip on Monday said it has collaborated with Microsoft to use Generative AI to make travel planning accessible by introducing voice-assisted booking in Indian languages.

The new, in-platform tech stack powered by Microsoft Azure OpenAI Service and Azure Cognitive Services, will converse with the user to offer personalised travel recommendations based on their preferences, curate holiday packages based on variable inputs like occasion, budget, activity preferences, time of travel, among others, and even help book these holiday packages, MakeMyTrip said in a statement.

“We have pioneered offerings at the intersection of e-commerce, travel and technology, and are proud to introduce a feature that breaks down the barriers of language, literacy, inability to navigate complex app environments, physical impairments, etc.

“This Generative AI integration through our collaboration with Microsoft involves simple visual cues and voice commands in native Indian languages that will alter the landscape of travel bookings hereon forth,” MakeMyTrip Co-Founder and Group CEO Rajesh Magow said.

Currently, the beta version of this integration has been introduced in English and Hindi for flights and holidays customers.

“Bringing together MakeMyTrip’s expertise with Microsoft’s AI capabilities, including Microsoft Azure OpenAI Service, our collaboration will help make travel more inclusive and accessible for travellers across India, with trust and security at the core,” Microsoft India Executive Director, Digital Natives, Sangeeta Bavi said.

This will elevate the hotel booking experience by offering personalised and relevant information to the user without having to scroll through multiple reviews, it added.

OnePlus recently launched its first tablet in India, the OnePlus Pad, which is only sold in a Halo Green colour option. With this tablet, OnePlus has stepped into a new territory that’s dominated by Apple’s iPad. We discuss this and more on Orbital, the Gadgets 360 podcast. Orbital is available on Spotify, Gaana, JioSaavn, Google Podcasts, Apple Podcasts, Amazon Music and wherever you get your podcasts.
Affiliate links may be automatically generated – see our ethics statement for details.

Original Article

Disclaimer : is an automatic aggregator around the global media. All the content are available free on Internet. We have just arranged it in one platform for educational purpose only. In each content, the hyperlink to the primary source is specified. All trademarks belong to their rightful owners, all materials to their authors. If you are the owner of the content and do not want us to publish your materials on our website, please contact us – The content will be deleted within 24 hours.


Please enter your comment!
Please enter your name here